About us

Retail and Mailing Solutions (RMS) has been built on over one hundred years experience in the newspaper, magazine, wholesale and distribution industry sectors. The company has been poly-wrapping live newspapers and pre-printed supplements for most of the major national publishers. Over the years, we have extended our capability into direct mailing. With our experienced workforce and investment in technology, we have been able to increase our production and maintain a high standard of service. At RMS we think it is important to live up to the high expectations of our customers and business partners.

Customer Services & Staff

RMS provides distribution solutions and customer services 24 hours a day, seven days a week. Our expertise has impressed our many clients; therefore we have developed our range of services in order to encompass all parts of poly-wrapping and mailing fulfilment. Our proactive account management team will support you every step of the way. Our stated mission is to offer clients efficiency, reliability, quality, and accuracy both through our services and customer support.

Frequent training ensures our workforce is flexible and capable. Our site managers and operators are long-standing employees with a wide range of skills. They bring considerable experience of meeting time-sensitive challenges for our clients. Our employees also have a sound knowledge of Standard Tariff, Mailsort and Presstream sortation, overseas subscription handling, secure financial account mailings, hand-bagging, and so on.